TERMS AND CONDITIONS

USE OF INFORMATION AND MATERIALS

Information and materials contained in these pages - and the terms, conditions, and descriptions that appear therein - are the property of Estiva Charm Joint Stock Company and are subject to change. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final determination and acceptance by Estiva Charm Joint Stock Company.

You may not copy, post, transmit, upload, republish or distribute in any way any material from this Website without the prior written consent of Estiva Charm Joint Stock Company. Images and graphics on this Website may be protected by copyright and may not be reproduced or used in any manner without the prior written consent of the respective owners. Modification of any material or use of the materials for any other purpose will be a violation of the copyright and other intellectual property rights of Estiva Charm Joint Stock Company and the copyright and intellectual property rights of the respective owners.

USE OF WEBSITE

You agree to use this Website in accordance with the Terms and Conditions and for lawful purposes. You agree to be responsible for all matters arising from your use of this Website. Furthermore, you agree:

• Not to use this Website in any manner which could lead to a violation of any relevant law, regulation or cause or could cause an infringement of any rights of any third party;
• Not to transmit, post or disseminate any information on or through this Website which is harmful, defamatory, obscene, illegal or creates liability for Estiva Charm Joint Stock Company;
• Not to interfere or attempt to interfere with the operation or functionality of this Website; and
• Not to perform or attempt to perform unauthorized access, by any means, to any systems owned by Estiva Charm Joint Stock Company.

If Estiva Charm Joint Stock Company (in its sole judgment) believes that you are in breach, or will be in breach, of any Terms and Conditions, Estiva Charm Joint Stock Company reserves the right to deny you access to this Website without giving any reason and/or without sending notice to you.

DISCLAIMER OF WARRANTIES

The information in this Website, including all text, names, images, photos, graphics, logos, icons, links and other items are provided on an "as is" basis. Estiva Charm Joint Stock Company does not warrant, represent or undertake in any manner the accuracy, adequacy, reliability, completeness or suitability of such information and hereby expressly disclaims all liability for errors or omissions in such information. You should always verify such information before taking any action based on it. You should not rely on anything in this information for any of your investment decisions.

No warranty or representation of any kind, whether express, implied or statutory, including but not limited to warranties or representations of merchantability, fitness for a particular purpose, non-infringement and title, is given by Estiva Charm Joint Stock Company with respect to any information on these pages and any such warranties or representations are hereby expressly excluded.

Estiva Charm Joint Stock Company also does not warrant that this website and its pages or the server that makes them available are free from computer viruses or other harmful or destructive codes, programs, programming languages or similar elements. The company also does not warrant prompt, secure, complete, error-free or uninterrupted access to all content on this Website.

EXCLUSION OF LIABILITY

Users shall bear all risks related to accessing and/or using any information contained in this Website. Subject to applicable law, in no event shall Estiva Charm Joint Stock Company or any of its subsidiaries, affiliates, marketing partners, suppliers, officers or employees be liable for any loss, damage, costs, expenses (whether direct, indirect, punitive, exemplary, consequential, incidental, special or economic including loss of profits) whether in an action of contract, negligence or other tortious action arising from or in connection with:

• access or use, inability to access or use, or incomplete, delayed or interrupted access to this Website or any website linked to this Website;
• reliance on information on this website or on any other website linked to this Website;
• failure of performance, error, omission, or defect of any network, line or server system or transmission to any computer hardware or software used to access this Website due to the influence of any computer virus or other harmful or destructive codes, programs, programming languages or other elements; or
• access by any unauthorized person to any information transmitted from you to Estiva Charm Joint Stock Company or vice versa through this website.

This Exclusion of Liability clause shall take effect to the fullest extent permitted by law. The total legal liability (if any) of Estiva Charm Joint Stock Company for all damages, losses, costs and expenses caused by any reason, whether in contract, tort or otherwise, shall not exceed the amount you paid to access this Website.

Any publication of Estiva Charm Joint Stock Company may include technical inaccuracies or typographical errors. Modifications may be made to these publications from time to time and incorporated into new versions of these publications. At any time and without notice, these publications are subject to improvements and changes in services provided by Estiva Charm Joint Stock Company.

INDEMNITY

You agree to indemnify and hold Estiva Charm Joint Stock Company and its officers, agents, partners and employees harmless from any and all claims, demands, suits, proceedings, liabilities (including liability to third parties), penalties and costs (including but not limited to legal costs on a full indemnity basis), awards, losses and/or expenses due to or arising out of:

1. the use of this Website;
2. your connection to this Website;
3. your violation of any Terms and Conditions;
4. your violation of any rights of any other person or entity; or
5. your violation of any statutory requirement, duty or law.

LINKS TO THIRD PARTY WEBSITES

This website may contain links to other websites which are not under the control of and maintained by Estiva Charm Joint Stock Company, and the content, opinions and other links provided by these websites are not investigated, verified or monitored by Estiva Charm Joint Stock Company. Similarly, other websites may contain links to this Website and Estiva Charm Joint Stock Company shall not be responsible for the content, opinions or other links in such linked websites or any changes or updates thereof. These links are provided only as a convenience, and the inclusion of any such link is not an endorsement by Estiva Charm Joint Stock Company of the website or the content therein, and you are advised that any access by you to such linked websites will be at your own risk.

Any third party wishing to establish a link to this Website must notify Estiva Charm Joint Stock Company in advance of their intention to do so. Estiva Charm Joint Stock Company may deny any link to this Website. However, if Estiva Charm Joint Stock Company permits any such link, Estiva Charm Joint Stock Company has no obligation to establish a reciprocal link with the third party.

SUBMISSION OF INFORMATION

All information submitted to Estiva Charm Joint Stock Company via this Website shall be deemed to be the property of Estiva Charm Joint Stock Company, and Estiva Charm Joint Stock Company shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information provided by a visitor to this Website to Estiva Charm Joint Stock Company. Estiva Charm Joint Stock Company shall not be subject to any obligations of confidentiality or privacy regarding submitted information, except as agreed by Estiva Charm Joint Stock Company having a direct customer relationship or otherwise specifically agreed or required by law.

TRADEMARKS

Estiva Charm Joint Stock Company, its subsidiaries, contractors and/or its affiliates are the owners of the trademarks and service marks appearing on this Website and all rights to these trademarks and service marks are reserved.

MINORS

By using this Website, Estiva Charm Joint Stock Company understands that you have confirmed that you are over 18 years of age or have the permission of a parent or legal guardian to agree to these Terms on your behalf. If you are a parent or guardian of a child under 18, please supervise your child's or ward's use of this Website. Parents or legal guardians are responsible for determining which parts of this Website or third-party websites linked to this Website are appropriate. You also agree to pay in full all amounts related to orders or transactions (if any) placed by your children or wards, and ensure that your children or wards comply with these Terms & Conditions.

GOVERNING LAW & JURISDICTION

By accessing this Website and obtaining information about facilities, products or services from the Website, you agree that the laws of Vietnam shall govern the access and provision of such information about facilities, products, services or content.

You agree that Estiva Charm Joint Stock Company has the right to record information related to exchanges, instructions, implementation, and processing of information on this Website or any party and will store this information in the form of electronic files or printouts. These shall be binding evidence and conclusive proof of such information exchanges and instructions. You agree that this information can be transferred as evidence without dispute over its legality, reliability, or accuracy on the basis of information recorded as electronic files or extracted from computer systems.

AMENDMENT OF TERMS & CONDITIONS

Estiva Charm Joint Stock Company reserves the right to adopt and amend the Terms & Conditions at any time by updating these amendments on the Website, which you agree will provide sufficient notice of such changes.

If you do not agree to be bound by any changes, you must cease all access and/or use of this Website. You also agree that if you continue to use and/or access this Website after being notified of the amendment of the Terms & Conditions, such use and/or access shall be deemed as your consent and acceptance of the new Terms & Conditions and you must comply with these new Terms & Conditions.

COPYRIGHT

© 2026 ESTIVA CHARM JOINT STOCK COMPANY (BUSINESS REGISTRATION LICENSE NO. 0110981612). ALL RIGHTS RESERVED.

Copyright in the contents of these pages, the information therein and their arrangement are owned by Estiva Charm Joint Stock Company unless otherwise indicated.

No deep linking to this Website from any other website, or reproduction of any information on this Website for use on any other website or use of any information herein for any public or commercial purpose is permitted without the prior written consent of Estiva Charm Joint Stock Company, which may be granted or refused at its sole discretion and may be subject to terms and conditions set by Estiva Charm Joint Stock Company.

Please also see Estiva Charm Joint Stock Company's PRIVACY POLICY regarding information you provide when using this Website.